Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, book a service, or contact us. This includes:

• Name, email address, and phone number
• Home or business address for service delivery
• Payment information (processed securely via third-party providers)
• Profile photos and identity verification documents (for cleaners)
• Location data when you use our mobile app features
• Communications between customers and cleaners

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our platform and services
• Match customers with available cleaners
• Process payments and send invoices
• Send service notifications, job alerts, and account updates
• Verify cleaner identities and maintain platform safety
• Resolve disputes and handle customer support requests
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Cleaners: Your name, address, and job details are shared with assigned cleaners to complete your booking.
• Customers: A cleaner's name, photo, and rating are shared with customers upon booking confirmation.
• Service Providers: Payment processors, mapping services, and cloud hosting providers who assist us in operating the platform.
• Legal Authorities: When required by law or to protect the rights and safety of our users.

4. Google OAuth & Third-Party Sign-In

We offer sign-in via Google OAuth. When you sign in with Google, we receive your name, email address, and profile picture as authorized by you. We do not receive your Google password or access to your other Google data.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and data by contacting us. Some data may be retained for legal or accounting purposes.

6. Security

We use industry-standard encryption and security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at CleanRinc@gmail.com.

8. Cookies

We use cookies and similar tracking technologies to maintain your session and improve your experience. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform. Continued use of CleanR after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: